The Ring Shop
All About Resize Service
This is the Resize Service for The Ring Shop.
Please note that this service covers our shipping and packaging fees, service fee and any import fees we will need to pay to ship out your new ring. Your actual new resized ring is completely on us.
1. Confirm with jeweller your actual ring size (if safe to do so!)
2. Avail Resize Service for number of rings required
3. Reply or reach out to our contact our service team with the following:
a) New Resize Order Number
b) Original Order Number
c) Ring Design and Colour (if applicable)
d) New Resize Required
e) Changes to Shipping Address (if applicable)
If you need a resize, please contact our support team here with the information above and we will be happy to help.
Primary Material: N/A
Secondary Material: N/A
🚚 Free Tracked Delivery
We ship worldwide, and shipping is free. Your order is insured and fully tracked throughout it's journey to you.
💜 Crafted with Care
Because our rings are usually made to order, please allow around 2-5 days for crafting.
✈️ Fast Global Shipping
We can ship to most countries, and get your parcel to you in under two weeks once your ring is crafted.
Do you ship to my country?
In most cases, yes we do. For a full list of countries we ship to, please visit our full FAQ page.
What if my ring doesn't fit?
We offer an easy Resize Service in the event that your ring does not fit on arrival. You may contact us in case a resize is required.
How long will it take for my ring to arrive?
Please allow 2 to 3 weeks for delivery, including crafting time and international shipping. However, in our experience most orders arrive in under 2 weeks.
I have another question
Buying accessories and clothing online without having tried them on in person is always a gamble. I had measured my ring sizes beforehand at a nearby jewelry store and I thought I had bought the right size. Unfortunately, the ring that I bought, the Icarus, ran half a size small. Whether this was due to the specific construction of The Ring Shop's rings using a bevel rather than a straight construction, the difference in measuring with hot vs. cold hands, or the anatomy of my fingers I do not know. Regardless, I ordered their resize service and was very surprised to see that not only were they going to create another ring from scratch in the new size for $22, but they also let me keep the original ring for me to do whatever I wish. Simply stunning! Whether you want to give your ring to someone else or wear it as a necklace, the choice is yours as you will now (hopefully) have a ring that fits and an extra ring.